I was in a grocery store today and was approaching the check-out line when I realized my 3-gallon water container was leaking. Actually it wasn't the container that was leaking but rather it was the space between the lid and the container was leaking. It was my fault because I had placed the container on its side instead of on its base. I felt pretty sheepish and didn't want the woman behind me to slip on the floor so I warned her about the water (it was only a little) and then after I had paid for my groceries I went to grab a paper towel from the bathroom to clean up the mess. When I returned one of the young male employees in the store had already been called to clean up the mess since. He looked fairly surprised that I had returned to clean up the mess. In fact, I think several of those who were waiting in line were pleased that I would clean up the mess and apologize. It taught me a lesson. Actually it taught me two:
1)People are often surprised and impressed by manifestations of responsibility.
2)People respect and are pleased by those who own up to their mistakes and strive to repair them.
I can't help but think that responsibility doesn't apply to individuals only. Instead, I think it can apply to organizations. A Utah Internet advertising agency for instance should adhere to high standards of responsibility.
Finding the Right Utah Internet Advertising Agency
If you are looking for a Utah Internet Advertising Agency that provide.....well, let's say you are looking for SEO and email marketing services. The first thing you might do when looking for a company is to look for 1) a company that provides those services and 2) for clients who have been pleased with the company's work. This is of course a wise decisions but it is important to consider the questions you will ask those clients to determine whether or not the Utah Internet advertising agency in question really provided the responsible and talented services that you are currently looking for.
Questions You Can Ask Current or Past Clients of a Utah Internet Advertising Agency
One of the obvious aspects of responsibility is a person or an organization's willingness to accept accountability. The acceptance of accountability is a sign of maturity since it shows that an individual or an organization is willing to
1) recognize that it has a responsibility to others (esp. clients)
2) recognize that it won't do everything correctly
3) do the work it takes to clean up its messes and that
4) it will learn from the experiences so that it doesn't happen again.
You can determine whether a business has these qualities by asking their clients the right questions. For instance you could say, "Are you satisfied with the results of your SEO campaign?" and a busy professional might agree that he or she is without going into very much detail. However, if you ask the following questions, some detail is often required if he or she is forced to respond in the negative.
Try asking the clients the following questions:
- When the Utah Internet advertising agency in question said they would do something how often did they do exactly what they said they would do?
- Were you always treated respectfully and was your correspondence returned quickly?
- If you decided to leave all associations with the company were you treated respectfully regardless?
- How often were project deadlines met on time by the Utah Internet advertising agency?
- If projects were late in the running, were you warned (if they are a client) with fair notice that the project would most likely be completed later than necessary?
- Did you receive regular updates from the Utah Internet advertising agency regarding the aspects of your advertising campaign?
- Did the updates clearly portray the positive as well as the negative aspects of the campaign?
- Did a representative of the Utah Internet advertising agency present possible suggestions or solutions to improve the negative trends of the campaign and to strengthen the positive?
- Does the Utah Internet advertising agency's pricing seem comparable to other companies who provide the same services? If not, do they have justification for the steeper prices?
At first, these questions may come across as silly or a bit antiquated but these questions will get at the heart of the issue (i.e. whether you really want to work with a particular Utah Internet advertising agency or not).
Remember, it's the combinations of proprietary tools and responsibility, expertise and integrity and respectable service with accountability that make a Utah Internet advertising agency a superior one.